Help

How Grafkit works, one guide at a time.

Getting started

• Asking Grafkit and getting help
  The guide answers from your account; a person replies to anything else within a working day.
• Getting started with Grafkit
  The five steps that set up your account, and what happens after your first request.
• Using Grafkit on your phone
  Install Grafkit on your home screen and review proofs on the go.
• Telling us about your business
  Five answers your designer reads before every piece.

Requests

• Your queue, slots and draft dates
  How many requests are in design at once, how the queue works, and Make room.
• Monthly reports and the content calendar
  See what was delivered each month, your year in review, and plan content ahead.
• Requesting a design
  How to send a request, write a brief that works and save a draft to finish later.

Proofs

• Reviewing proofs and signing off
  Pin notes on a proof, ask for changes, and sign off to release the final files.

Brand

• Your brand kit and brand book
  Keep logos, colours and fonts in one place, and share a brand book in your own brand.
• Finding your files
  Where final files, source files and brand assets are, and how to download them.

Account

• Plans, billing, pausing and cancelling
  Compare plans, change plan, pay monthly or quarterly, pause or cancel.
• Updates and notifications
  Choose which emails and push notifications you get, and the daily digest.
• Sign-in and security
  Sign in with an email link or passkey, turn on two-step sign-in, and manage devices.
• Team, roles and approvers
  Invite people, choose who can sign off, and add guests.

Already a client? Open Help in your account to ask Grafkit or ask your team.