Asking Grafkit and getting help

The guide answers from your account; a person replies to anything else within a working day.

Ask Grafkit, at the top of Help, answers questions about your requests, plan, brand kit and how things work, from your own account. It links to the right page and never guesses a date or a price.

When it can't help, or you'd rather talk to a person, choose Ask your team instead, or fill in the form on Help. A person replies within one working day, and you'll see the reply under Your questions.

Use Help, not a request, for billing, sign-in and anything that isn't working.

Already a client? Open Help in your account to ask Grafkit or ask your team.